ESS will provide service for cash counters and point-of-sale collection equipment

Volumatic has partnered with Electronic Systems Services (ESS) to provide national service and support for its new CounterCache™ intelligent (CCi) electronic cash security and storage system for point of sale. 

ESS will assist Volumatic customers by providing a single point of contact for service requests and nationwide onsite support for the CCi.  ESS, which already supports the Volumatic Cash Counter range, will now also provide help desk support for the CCi.

The CCi, to be launched in January 2009, not only secures cash from losses at point of sale, but also improves cash processing efficiency and reduces the number of pickups and overall cash handling costs in retail outlets.  The system validates and counts bills and then stores them securely in a recyclable and tamper evident pouch called TruPouch™.  The TruPouch allows secure transportation of cash either to the retail location’s cash office, to the bank for deposit or, depending on store procedures, directly picked up via an armored car service for processing, dramatically reducing the possibilities of staff theft and the cost of cash handling. 

In addition, the CCi maintains a continuous transaction log with full bill count that enables instant and efficient shift change and operator accountability.  Electronic transfer of all information is available and data can be accessed via RS232, USB, Bluetooth or Ethernet communication ports to a host computer such as a PC or PDA.
 

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