Texecom Opens Online Forum for Technical Advice, Customer Feedback and Security Industry Discussion

Texecom has launched a free online forum where customers and industry professionals can ask questions, discuss and learn about new developments from the company and within the security industry.

Texecom has launched a new online forum for customers and security industry professionals to discuss issues important to them

Texecom has launched a new online forum for customers and security industry professionals to discuss issues important to them

Between the knowledge, experience and expertise of the company’s own staff and the community of security professionals, Texecom expects the new forum to offer an ideal platform for troubleshooting, problem solving, and keeping customers updated with the latest news that is important to them. The forum is already live at http://texecom.websitetoolbox.com with current hot topics including the ‘evolution’ of the company’s product ranges and the implications and details of the new PD6662:2010 standards.

Texecom’s Managing Director, Jim Ludwig, launched the project with this message:

“In the past year, I have spent a large part of my time with installers from across the UK, and it has consistently been a rewarding opportunity to listen to, and learn from, the men and women who use our products on a daily basis.

“One recurring theme that has struck me over the year is about how we must work harder to communicate with more of you in a real-time fashion. I want Texecom to be more transparent. Easier to talk to. Easier to work with. To be a greater resource every day, helping you, your teams and your business to be more successful. Our products are only part of your relationship with Texecom, and I want us to be striving to add as much value to your business as possible.

“To that end, I am pleased to invite you to register for our new Internet forum. It has been specifically launched in response to the voice of our customers asking for more information, faster – and a better way to ask questions, to learn from other installers, and to share knowledge more effectively.

“We’re proud of our company, proud of being 100% UK designed and produced, and proud of our fantastic team of people that work hard every day to give you the products and service you expect. We’re also proud of what you, our partners, do on a daily basis – and of the important job all of us do in protecting precious life and property every day. Please join us and actively participate in the Texecom community at http://texecom.websitetoolbox.com“.

2 Responses to “Texecom Opens Online Forum for Technical Advice, Customer Feedback and Security Industry Discussion”

  1. russell says:

    need owners manual for veritas
    installation manual I have i estimate alarm was installed
    approx 6 + years ago
    I hope you can help me with this
    yours russell

  2. Hi Russell, thanks for the question – though you might want to consider using the new Texecom forum too!

    You should be able to find the documents on the Texecom website at:
    http://www.texe.com/uk/products/series/control-panels/veritas-series/ for the Veritas control panels
    or
    http://www.texe.com/uk/products/series/motion-detectors/veritas-series/ for the PIRs

Leave a Reply

css.php