Oseco News - a Halma PR news blog

Serving customers in Europe, the Middle-East and Northern Africa
Broken Arrow, Oklahoma (June 14, 2007) – Oklahoma Safety Equipment Co., Inc. (Oseco), a leading manufacturer of pressure relief devices, is maximizing customer service in Europe, the Middle East and Northern Africa with the appointment of Serge Becker as Sales Manager.

Becker will serve customers and distributors throughout his region from his base in London, England, offering technical and sales support for Oseco’s complete product line.  He will work closely with end users to help them select, install, and use the company’s rupture disks, rupture panels, and pressure relief accessories. 

Becker will also continue to develop Oseco’s distributor network within his assigned territory.  He will be responsible for training new and existing distributors, ensuring a thorough understanding of Oseco’s products and applications in order to provide the best possible technical advice to end users.

In addition to fluency in English, Dutch, German and French, Becker  brings a high level of technical sales experience to his new position at Oseco.  Most recently, he served as Export Sales Manager for pelletizing equipment manufacturer, AMN Group (Notre Dame de Gravenchon, France).  During his six years with AMN, Becker managed key accounts and a network of distributors and agents in Europe, the Middle East and Asia.  In addition, he played an instrumental role in establishing the company’s US sales and maintenance operations. 

Becker earned Masters and Bachelors degrees in International Business Administration from IFI (Institute of International Business Studies - Group ESC) (Rouen, France).  Prior to IFI, he completed Economical Studies at Thomas a Kempis College (Zwolle, Netherlands) and obtained his primary education at RSG (Steenwijk, Netherlands).

“Serge’s strong multicultural experience and multilingual fluency will be great assets in establishing enduring customer relationships,” said Oseco President, Joe Ragosta.  “His technical experience with precision engineered products and systems, coupled with his understanding of differing cultures, are a great fit for this position.”

Free CD has detailed product information and customer service tools in six languages

Broken Arrow, Oklahoma (May 14, 2007) – To serve its growing global customer base, Oseco has issued the third edition of its CD catalog with expanded language capabilities and content.  The disk contains detailed information in six languages about Oseco’s custom engineered rupture disks, rupture panels, and other pressure relief products, as well as educational articles, software downloads and streaming video.

The CD catalog navigates much like a standard website and is compatible with most browsers. A table of contents links to PDF files of in-depth product data, illustrated throughout with product photos, diagrams, and specification charts.  In addition to the English language catalog, select product information is also available in Chinese, German, French, Japanese and Spanish.

The catalog’s technical articles introduce customers to Oseco’s products and provide information for Kr ratings and other important measurements.  Streaming videos provide insight into Oseco’s manufacturing and custom product engineering processes. 

Copies of the CD catalog are available free of charge from Oseco.  To request a copy, call 800-395-DISK (+1 918-258-5626 outside the US), or e-mail info@oseco.com.  For additional information about Oseco’s products, certifications, and representatives, visit www.oseco.com.

Evans to assist customers on West Coast, in Western Canada 

Broken Arrow, Oklahoma (March 19, 2007) – Oklahoma Safety Equipment Co., Inc. (Oseco), a leading manufacturer of pressure relief devices, has increased customer contact with the appointment of Bob Evans as Regional Sales Manager, serving customers on the American West Coast and in Western Canada.

As Regional Sales Manager, Evans will provide customer service, training and technical support to Oseco’s customers and representatives for the company’s rupture disks, panels and sensing products.  Oseco’s products are custom engineered and manufactured to suit a variety of applications, including pharmaceutical and food manufacturing, agricultural and petrochemical plants.

Evans’s previous experience includes four years at Hilti (Tulsa, Okla.), a construction tool and fastener company.  While at Hilti, Evans directly managed major accounts, supervised a team of six inside sales employees, and provided on-site support for customers.  Evans holds a Bachelor’s of Science in Marketing from Oklahoma State University (Stillwater, Okla.), where his currently pursuing a Master’s of Business Administration.

“I look forward to applying the hands on customer service experience I gained at Hilti to provide Oseco customers with the high level of support they’ve come to expect of Oseco,” Evans says.

Broken Arrow, Oklahoma (January 23, 2007) - Oklahoma Safety Equipment Co., Inc. (Oseco), a leading manufacturer of pressure relief devices, plans to further develop its growing customer base with the appointment of Ben Boh as Regional Manager for Asia.

Boh is responsible for providing local technical sales support to customers in the Asia Pacific area, bringing Oseco’s precision rupture panels and disks to new applications and markets.  He has returned to the company’s Singapore office after 2 ½ years as Regional Sales Manager for North America at Oseco’s Broken Arrow, Okla. headquarters.  Boh will use this on-site, hands-on experience with the company’s manufacturing processes and product line to better assist customers throughout Asia.

After spending four years in Oseco’s Singapore office, Boh moved to the Regional Sales Manager position at the US office in 2004, marketing Oseco’s products to customers in North America.

Boh is enthusiastic about applying his North American experience to this new position.  “I’m excited to use the knowledge I acquired working in the US to provide better support to our customers in the Asia region,” he says.

Prior to joining Oseco, Boh was employed by Smith Flow Control, another Halma company, where he led sales and marketing initiatives in Southeast Asia for the safety interlock company.  Boh holds a diploma in Mechanical Engineering.

Broken Arrow, Oklahoma (October 31, 2006) - Oklahoma might seem an unlikely place to find Japanese business philosophy at work, but that is precisely what leading pressure relief expert, Oklahoma Safety Equipment Co., Inc. (Oseco) has been busy incorporating into daily operations.  Oseco has streamlined operations by implementing Lean Manufacturing, a management philosophy that focuses on the reduction of waste, improving quality, and the development of strong business relationships.  

The Lean Manufacturing technique has evolved as industry moved from craft production to mass production and finally to lean production practiced in Japan where use originated with car manufacturers such as Toyota.

The process keys in on the reduction of the seven wastes: overproduction, waiting time, transportation, processing, inventory, motion and scrap.  Through Lean Manufacturing, Oseco has been able to eliminate waste, improving quality and reducing costs. 

According to Sharon White, Marketing Manager for the company, the benefits of Lean Manufacturing training are already evident. “We have been able to reduce order entry and manufacturing times and have increased production capacity without increasing headcount,” White said.

Using Lean Manufacturing concepts, Oseco is pull processing, meaning the company produces goods based on consumer demand rather than having more inventory than there is a demand for.  Oseco is also demonstrating flexibility by developing new products and building business relationships in the industry.

To implement Lean Manufacturing at Oseco, employees have participated in off-site training at the Tulsa Technology Center, as well as preliminary training at the Oseco facility.  Improvements to Oseco’s manufacturing of rupture disks, rupture panels, and other pressure relief products mean better quality for customers.