New interface makes process quicker and more intuitive
Memco has redesigned its emergency lift alarm system Memcom to make it even easier to program.
The latest version of Memcom features a new interface in which programming relies on a tick-box system and drop-down menus rather than code-based prefixes and suffixes, making programming the unit a simpler and more intuitive process. This makes Memcom the first emergency telephone on the market that can be programmed without codes or a programming tool.
Memcom features a keypad, backlit LCD display and built-in microphone to enable quick and convenient set-up. Research during product development showed that the most common cause of autodialler returns was incorrect unit programming, rather than actual hardware faults. The backlit LCD display decreases this likelihood as engineers can clearly see what they are programming into the unit, even in a dark lift shaft.
New Memcom features include the ability to place two alarm calls to separate numbers in succession, and an end-of-alarm function built into the integrated keypad. A lift monitoring section also allows the unit to receive fault indications from lift monitoring devices and place calls to flag up these faults.
Installation is straightforward, either on top of the lift car or behind the car operating panel. Unlike other diallers that need separate units for the machine room, pit and cabin, Memcom can be supplied with a single, versatile Multi-Point Station accessory. Memco’s MPS provides local communication between three different lift points via the same unit.
Memcom offers two easy and flexible methods for complying with EN81-28* safety regulations. Using Memcom ETR software (free of charge) and a PC, users can receive EN81-28 data directly from multiple lift installations, and maintain their own database on that PC. Additionally, the software can remotely program the diallers and receive alarm calls through the system.
The second option builds on proven remote data management software, collating and hosting compliance data on a secure web server. Users can log into Memco Globalnet to view and manage their own database online through any internet connection. Test calls are free for the first year using this method, and if a fault is detected or an expected call missed, an email or SMS alert is immediately and automatically sent out. This proactive feature means users do not have to manually enter the system to check that all diallers have logged themselves as working correctly. It is a comprehensive solution to EN81-28 regulations, and provides a clear record of compliance.
*EN81-28 2004 requires that an elevator emergency telephone device is checked every 3 days or less by simulating an emergency call (automatic test), and that any battery supporting the system has a minimum of 1 hour of life.
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