Emergency telephone’s ease of programming a winner at Interlift

Memcom’s tick-box system helps exhibition visitor land an iPad

Following its attendance at Liftex, leading provider of lift safety and communication systems Avire ran another competition around its Memcom emergency telephone system at this year’s Interlift. The contest challenged visitors to the Avire stand to prove how quickly they could program the latest incarnation of Memcom.

Interlift competition winner

Photo caption: Avire’s Eberhard Schmitt, country manager Germany, (left) presents the prize of a new iPad to Sascha Hartmann from Mayland Aufzüge

Sascha Hartmann, from Mayland Aufzüge, won a new Apple iPad after programming Memcom to complete an alarm call in just one minute 21 seconds.

A delighted Sascha said: “Memcom’s tick-box system has made programming the unit a very quick and easy process.”

Memcom is the first emergency telephone on the market that can be programmed without codes or a programming tool. Thanks to a new interface that relies on a tick-box system and drop-down menus rather than code-based prefixes and suffixes, programming the unit is a simpler and more intuitive process.

The challenge involved programming the emergency telephone to be fully functioning, with alarm telephone, technical and background numbers. The system also had to be set up to accept an external microphone and GSM, and transmit a voice message detailing Avire’s stand number. The alarm button could then be pushed and the call received by the call centre on Avire’s stand.

Featuring a keypad, backlit LCD display and built-in microphone, Memcom is quick and convenient to set up. Research during product development showed that the most common cause of emergency phone returns was incorrect unit programming, rather than actual hardware faults. The backlit LCD display decreases this likelihood as engineers can clearly see what they are programming into the unit, even in a dark lift shaft.

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